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We are a debt collection agency that collects your delinquent accounts using our vast network of bill debt collection experts. Our personal collections experience and communications with other agencies and law firms convinced us there are better ways of collecting your debts – faster and with a higher collection rate.
Where do I report a debt collector for an alleged violation? Report any problems you have with a debt collector to: your state attorney general’s office; the Federal Trade Commission; the Consumer Financial Protection Bureau; Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act.
Debt collection is the process of pursuing payments of debts owed by individuals or businesses. An organization that specializes in debt collection is known as a collection agency or debt collector. Most collection agencies operate as agents of creditors and collect debts for a fee or percentage of the total amount owed.
The FTC enforces the federal Fair Debt Collection Practices Act, which prohibits abusive, unfair, or deceptive debt collection practices. You may also report your complaint to the CFPB , which may forward it to the company and work to get you a response.
If the debt is assigned to a collection agency, but still owned by the creditor, generally, the collection agency can’t sue you without the original creditor’s authorization. If the original creditor insists that the agency collect 100% of the debt, the agency can't accept less from you without getting the original creditor’s okay.
The company they hire is a debt collection agency. Debt collection agencies pursue the debt and receive a percentage of the amount they collect. That arrangement accounted for about half ($6.6 billion) of the industry’s revenue in 2014.